Tuesday, November 24, 2009

Holy Slice!

Oh My Goodness! I bought the Slice a while back... I think in the beginning of Sept or so.. anyway.. I love it it works great. Then I bought the tagmaker cartridge to go with it and the accessories to make the tags... well I tried to make a tag it it cut all wonky, the circles would not fit into the rims. So I contacted Making Memories and no response. I emailed them a second time and I got a response that basically said our techs are looking into this issue, so I wrote back a third time and wasn't so nice... I explained that if there is a known issue then the product needs to be pulled from the shelf as the entire system is a bit expensive, and if it's just my Slice's issue, then replace it. Well, I got a letter from a higher up apologizing for the lack of a resolution to my problem and he said they would be sending me a brand new slice and a few goodies for my troubles. Well the box came today... HOLY SLICE! They sent me FIVE cartridges, the tool kit, the cartridge case, the embossing kit and a new machine.... OH MY GOSH! How fun!!!! Now I already have one of the cartridges they sent me... so if you have a Slice let me know which carts you have and if you don't have it, I'll RAK the one they sent. If there's more than once person, I'll draw a name. Woohooo! Guess that's my Black Friday!! :)


  1. Oh how fun Lorrie. I have no idea what a slice is or does, but I hope you enjoy your new toy. Happy Thanksgiving to you and your family

  2. Wow you really lucked out. How nice of you to Rak the extra one you got. don't have a slice, didn't think I needed one since I have the cricut. Maybe now I need it. LOL

  3. OMG, Lorrie --- you sooooo lucked out. I'm happy for you cuz I knew you were having prob's w/ the tag maker. That's really great customer service, eh? :-)

    I prob. already have the one you're RAK'ing. Sooooo sweet of you to do this! But here's my list anyway ;-)

    Basics 1, 2, 3; Back to School; Fa La La; Noteworthy; Spellbound; and Spring. (Wow! I didn't realize I had soooo many) :-)

  4. that's awesome lorrie! talk about great customer service :) Be sure to post some of your creations with it....maybe it's something I should put on my b-day list?


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